Services of the hotel

Hotel Palazzo Benci









Hotel Palazzo Benci



  • Check-In : available from 02:00 P.M.

  • Check-Out : within 11:00 A.M. For later Check-Out will be charged 1 extra night room rate on Guests' Hotel bill.

  • Cashier : open from 07:30 A.M. To 10:00 P.M. In case of earlier departures, we suggest our Guests to settle their Hotel bill in the evening before.

  • Continental Breakfast is served from 07:30 A.M. to 10:00 A.M. in the “Yellow Room “ on the 1st Floor.

  • Breakfast Room Service : available from 08:00 A.M. To 10:30 A.M..

  • Our Bar is open for our Guests from 10:00 A.M. To 10:30 P.M.

  • External Laundry & Dry Cleaning same day Service: from MONDAY to FRIDAY ( Holidays not included ), leaving Laundry Bag at our Front Desk within 09:30 A.M. Delivery aprox. at 07:30 – 08:00 P.M.

  • Maid Cleaning Service : from 09:00 A.M. to 01:00 P.M.

  • Please note that we cannot assure Maid Cleaning Service in rooms still busy after 01:00 P.M.



  • 24hrs Front Desk & Concierge service

  • Internet Wi-Fi ADSL Connection available in the whole Hotel area of charge ( 1 device access per Guest )

  • Luggage storage available on departure day, free of charge, from Check-Out to 08:00 p.m.

  • Reservations service for guided Tours, Excursions & foreign languages speaking private Tourist Guides, with special discounts available provided to our Guests by best local T.Operators

  • Reservations service for Transfers with shuttle buses or private car with foreign languages speaking drivers to Outlets, other art cities & to all Italian airports provided by selected local or national Companies

  • Reservations service provided to already registered Guests for National Museum Tickets in Florence : Uffizi Gallery, Accademia Gallery, Pitti Palace & Bargello Museum, etc...



( * = Services provided by selected third parties and we cannot take responsibility about quality and accuracy of their services.)

  • Garage Valet service & Car wash, picking up & delivering cars in front of Hotel entrance *

  • Secretary services for photocopies, e-mails prints, telefax

  • Breakfast room service

  • Special breakfast food & products for Celiac or Allergy diseases

  • Same day Laundry & Dry Cleaning Service *

  • Baby-sitting Service & children facilities rentals *

  • Bykes & Scooters rentals *

  • 24hrs Medical Assistance, foreign languages speaking *

  • Newspapers & Magazines daily delivery *



  • No pets allowed ( even if small sized ones )

  • Smoking is forbidden in all indoor Hotel public areas : lounges, corridors, stairways, elevator, toilets, etc.


On security purposes, according to Italian Laws & Firemen Rules in force, in rooms and all other Hotel places to Guests is FORBIDDEN:

  • to light up candles or use free flames

  • to use gas stoves, electric appliances or heaters for drinks & food

  • to iron clothes or use heated plates



Hotel Palazzo Benci - 3 stars Hotel in the heart of Florence - official site